Consumer Complaints
The process for filing a complaint against a Community Mental Health Center:
1) Every Community Mental Health Center has it’s own process for filing a complaint.
2) You have the right to ask the involved Community Mental Health Center for their complaint and appeal process.
3) You must exhaust all steps of their complaint and appeal process.
4) If you still have not been satisfied with their action, you may contact the director of the Division of Substance Abuse and Mental Health at 801-538-3939.
To file a complaint against a licensed professional at a Community Mental Health Center:
- Contact the Community Mental Health Center and/or
- Division of Professional Licensing (DOPL) at 801-530-6628 or Toll Free in Utah at 866-275-3675. For more information or to file a complaint on line.
TO FILE A “HIPPA” COMPLAINT YOU SHOULD CONTACT THE COMMUNITY MENTAL HEALTH CENTER HIPPA COORDINATOR AND/OR
OFFICE OF CIVIL RIGHTS (OCR)-HIPAA
1-800-368-1019
For complete HIPAA complaint information go to http://www.hhs.gov/ocr/privacyhowtofile.htm
